Careers

Thank you for your interest in a career at Workman Publishing. With a role at our company, you’ll be part of an amazing team! We invite you to explore our career options below; we look forward to hearing from you.

Customer Service Representative
Marketing Manager
Photo Researcher
Promotions Assistant
Publicity and Marketing Intern, Artisan Books


Customer Service Representative

Workman Publishing Co. is seeking a highly motivated, positive individual with a service-orientated personality to join our Customer Service team.  

Responsibilities:

  • Answer phones and reply to emails in a timely manner to ensure excellent customer service is always being provided
  • Learn company product and policies in order to research customer claims including shortage, discount, shipping issues, etc.
  • Assist customers with phone orders, as well as code and enter orders
  • Track orders, request proof of deliveries, file shipping claims
  • On occasion, help to open or close the office and cover the reception area (answer a multi-line phone, transfer calls, greet guests, and schedule messenger pickups)
  • On occasion, assist in the mailroom

Qualifications:

  • Ideal candidate must have office experience; customer service experience is preferred but not required
  • Proficient with Microsoft Office (Excel, Word, Outlook)
  • Excellent written and verbal communication skills
  • Great multi-tasking and problem-solving skills 
  • Ability to manage a high-volume workload and handle multi-line phones
  • Must be available Monday-Friday 8:30am-6:00 pm (most days are 9:00am-5:00pm)

This is a full-time job with benefits including medical, paid time off, and 401k.

To apply, please email a resume and cover letter to Shirley@workman.com. We apologize in advance, but not all applicants will receive a response.   


Marketing Manager

Workman Publishing is a seeking an experienced, creative, and execution-oriented Marketing Manager who will bring a wide breadth of professional and personal knowledge to Workman’s diverse publishing categories. The ideal candidate will be passionate about books and have an interest in food, popular culture, health and wellness. We are seeking someone with a positive, can-do attitude, who is able to multi-task and stay on track in a fast-paced work environment.

Responsibilities:

  • Develop and execute campaigns for the majority of frontlist titles each season, working to realize the strategy and plans developed by the Executive Director of Publicity and Marketing and the Associate Director of Marketing. Includes digital and traditional platforms, as well as the design and use of promotional materials for authors, accounts, and authorless events.
  • Facilitate large-scale partnerships and promotions with third parties for both backlist and frontlist titles.
  • Execute backlist campaigns as developed by the Associate Director of Marketing.
  • Assist in the strategy, design, submission, and billing of all ads across digital, print, and broadcast media.
  • Assist in bookstore promotions and mailings for all applicable titles each season.
  • Assist in the planning and execution of Workman’s presence at select business-to-consumer conferences.
  • Work closely with authors to develop title campaigns and build personal brands.

Qualifications:

  • 3+ years experience in book marketing, sales, or publicity.
  • Experience with MailChimp and Word Press or similar platforms.
  • A strong knowledge of bookselling and the publishing industry.
  • Excellent verbal and written communication skills.
  • Ability to both work independently and collaboratively with a team.
  • Experience with design tools including Photoshop and InDesign preferred.

To apply, please email a resume and cover letter to moira@workman.com.  


Promotions Assistant

Workman Publishing Co. is seeking a detail-oriented assistant with a can-do attitude and excellent time management skills to join its fast-paced, creative promotions department.

Responsibilities:

  • Work closely with promotions manager to track progress of all projects within the department, including print and digital ads, digital marketing assets, displays, sales kit materials, e-blasts, catalogs, and more
  • Work with sales and marketing staff, copywriters, art and production departments, and occasionally outside suppliers to develop and produce a wide range of promotions materials, seeing them from idea development through production and delivery
  • Collaborate with personnel in numerous Workman internal departments to facilitate workflow
  • Solicit and review estimates for all promotional jobs
  • Review all projects for accuracy in specifications and in content
  • Create and manage merchandising displays
  • Assist promotions manager with seasonal catalog updates

Qualifications:

  • Excellent time management and written and verbal communication skills
  • Exceptional attention to detail and organization skills
  • Proven ability to set priorities and multi-task
  • Proficiency on Microsoft Office software
  • Proficiency on Mac hardware and software a plus but not required
  • 4-year college degree or equivalent work experience
  • Prior experience in publishing, print production, or bookselling preferred 

To apply, please email a resume and cover letter to jobs@workman.com.  We apologize in advance, but not all applicants will receive a response.


Photo Researcher

Workman Publishing (located in New York City's West Village) is seeking an experienced photo researcher to join a busy and creative photo department. Minimum 5 years industry experience.

Candidate needs to be well versed in photo research on a variety of subjects ranging from travel, history, art, fashion, sports, animals, nature, humor, news, culture, celebrity, food, yoga and beyond! This position requires a strong visual sensibility, a keen intellect, a creative approach to challenges, excellent communication skills and organized follow through. Must be familiar with all the major commercial photo sources ranging from stock houses, historical archives and museums to photographers and agencies around the world. Position requires thorough knowledge of rights, permissions, licensing and negotiating usage fees. We work closely with our art and editorial colleagues on all image driven books and calendars so a collaborative spirit is most welcome. If you are a photographer, there are also opportunities to help with in-house shoots and larger photo productions on location.

We are looking for someone who has a great eye for the right photo, is excited by the publishing industry and balances it all with a good sense of humor!

Responsibilities:

  • Photo research for a wide range of books and calendars
  • Collaborate with designers and editors to develop content and look
  • Attend creative meetings for new project development
  • Download hi-res photos and verify file size
  • Log in caption and credit info into FileMaker
  • Clear permission, negotiate usage fees, and license images
  • Reports to Photo Director

Qualifications:

  • Strong visual sensibility and visual memory
  • Prior photo research experience on commercial projects
  • Working knowledge of photo industry, resources and licensing
  • Excellent communication skills and a collaborative nature
  • Able to multi-task and stay highly organized
  • Bachelors Degree in photography or equivalent studies

To apply, please email a resume and cover letter to jobs@workman.com. We apologize in advance, but not all applicants will receive a response.


Publicity and Marketing Intern, Artisan Books

Artisan Books (located in New York City’s West Village neighborhood) seeks a highly motivated intern to assist its busy publicity and marketing department. Our intern should enjoy multi-tasking and be organized, detail-oriented, and interested in learning about the book publishing industry. Our intern facilitates media requests so stellar interpersonal skills are required. Must possess an interest in illustrated books in the lifestyle sector including cooking, design, crafts and hobbies. Public relations/marketing experience and basic Photoshop and InDesign capability are preferred. Responsibilities include media monitoring, image processing, targeted media research, and mailings. This is an excellent opportunity for a college upperclassman or a recent graduate looking to gain experience in publishing, food, and lifestyle public relations.

Length of internship: 4-6 months, beginning ASAP
Payment/Hours: Hourly pay. Three days per week, totaling 25 hours.

To apply, please send a cover letter and a resume to Theresa Collier: theresa@artisanbooks.com.